| 000 | 00956nam a2200313 a 4500 | ||
|---|---|---|---|
| 005 | 20250914011503.0 | ||
| 008 | 981208s1997 xxk 00 eng | ||
| 020 |
_a0749419113 _cRM39.47 |
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| 035 | _a935415 | ||
| 039 | 9 |
_a201711201210 _badibah _y08-18-1999 _zload |
|
| 090 | _aHF5541.T4M34 sbr | ||
| 090 |
_aHF5541.T4 _bM34 |
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| 100 | 1 | _aMaitland, Iain | |
| 245 | 1 | 0 |
_aMake that call! : _bwinning tactics for 101 difficult telephone conversations / _cIain Maitland |
| 260 |
_aLondon : _bKogan Page, _c1997 |
||
| 300 |
_a150 p. ; _c22 cm. |
||
| 590 | _a1 | ||
| 650 | _aTelephone in business | ||
| 650 | _aBusiness communication | ||
| 650 | _aTelephone | ||
| 907 |
_a.b11353296 _b2021-05-28 _c2019-11-12 |
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| 942 |
_c01 _n0 _kHF5541.T4M34 sbr |
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| 914 | _avtls000140381 | ||
| 990 | _arbm | ||
| 991 | _aFakulti Pengurusan Perniagaan | ||
| 998 |
_at _b1999-05-08 _cm _da _feng _gxxk _y0 _z.b11353296 |
||
| 999 |
_c137035 _d137035 |
||