| 000 | 00857nam a2200277 a 4500 | ||
|---|---|---|---|
| 005 | 20250914005445.0 | ||
| 008 | 981208s1976 ilu 00 eng | ||
| 010 | _a75-043168 | ||
| 020 | _a0870941208 | ||
| 039 | 9 |
_a201501121137 _bnorsiah _y08-18-1999 _zload |
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| 090 | _aHF5415.5.F46 | ||
| 090 |
_aHF5415.5 _b.F46 |
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| 100 | 1 | _aFenvessy, Stanley J | |
| 245 | 1 | 0 |
_aKeep your customers and keep them happy / _cStanley J. Fenvessy |
| 260 |
_aHomewood, Ill. : _bDow Jones-Irwin, _c1976 |
||
| 300 |
_ax, 174 p. : _bill. ; _c24 cm. |
||
| 500 | _aIncludes index. | ||
| 650 | _aCustomer relations | ||
| 650 | _aCustomer services | ||
| 907 |
_a.b11213954 _b2021-05-28 _c2019-11-12 |
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| 942 |
_c01 _n0 _kHF5415.5.F46 |
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| 914 | _avtls000126059 | ||
| 991 | _aFakulti Ekonomi | ||
| 998 |
_at _b1999-05-08 _cm _da _feng _gilu _y0 _z.b11213954 |
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| 999 |
_c123153 _d123153 |
||