| 000 | 01127nam a2200277 a 4500 | ||
|---|---|---|---|
| 005 | 20250913132946.0 | ||
| 008 | 981208s1992 xxu23 00mueng | ||
| 020 | _cRM245.00 | ||
| 039 | 9 |
_a201304101453 _blan _c200606021322 _dnorliah _y08-18-1999 _zload |
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| 040 | _dUKM | ||
| 090 | _avideo HF5415.5.I46 | ||
| 090 |
_avideo HF5415.5 _b.I46 |
||
| 245 | 0 | 0 |
_aImproving your customer relations _h[ videorecording]. |
| 260 |
_aAirport West, Vic. : _bBetter Business Skills, _c1992. |
||
| 300 |
_a1 videocassette (VHS) (23 mins.) : _bsd., col. ; _c1/2 in. |
||
| 520 | _aSummary: Losses have been made through poor customer relations. The video shows the importance of good customer relation and stresses that customer relation is an acquired skill that must be taught to all levels of employees. | ||
| 650 | 0 | _aCustomer relations. | |
| 650 | 0 | _aCustomer services. | |
| 907 |
_a.b11035365 _b2021-05-28 _c2019-11-12 |
||
| 942 |
_c3 _n0 _kvideo HF5415.5.I46 |
||
| 914 | _avtls000107520 | ||
| 990 | _ajum | ||
| 991 | _aFakulti Pengurusan Perniagaan | ||
| 998 |
_at _b1999-05-08 _cm _da _feng _gxxu _y0 _z.b11035365 |
||
| 999 |
_c105357 _d105357 |
||