| 000 | 01002nam a2200313 a 4500 | ||
|---|---|---|---|
| 005 | 20251029103739.0 | ||
| 008 | 981208s1991 xxu 000 0 eng | ||
| 020 |
_a0425125610 _cRM |
||
| 039 | 9 |
_a201212131555 _blan _y08-18-1999 _zload |
|
| 040 | _dUKM | ||
| 090 | _aHF5415.5.G66 1991 | ||
| 090 |
_aHF5415.5 _b.G66 1991 |
||
| 100 | 1 | _aGoldzimer, Linda Silverman. | |
| 245 | 1 | 0 |
_aI'm first" : _byour customer's message to you / _cLinda Silverman Goldzimer ; with Gregory L. Beckmann. |
| 260 |
_aNew York : _bBerkley Books, _c1991. |
||
| 300 |
_a233 p. ; _c22 cm. |
||
| 500 | _aFirst published by Rawson Associates, 1989. | ||
| 650 | 0 | _aCustomer services. | |
| 650 | 0 | _aSuccess in business. | |
| 650 | 0 | _aCompetition. | |
| 700 | 1 | _aBeckmann, Gregory L. | |
| 907 |
_a.b11006985 _b2021-05-28 _c2019-11-12 |
||
| 914 | _avtls000104608 | ||
| 942 |
_c01 _n0 _kHF5415.5.G66 1991 _2lcc |
||
| 990 | _agab | ||
| 991 | _aFakulti Ekonomi | ||
| 998 |
_at _b1999-05-08 _cm _da _feng _gxxu |
||
| 999 |
_c102522 _d102522 |
||