000 00992nam a2200241 a 4500
008 981208s1996 my 00 may
039 9 _a200503171111
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_c200503170947
_dhayat
_y08-18-1999
_zload
043 _aa-my---
090 _aHG1616.C87
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100 0 _aHairulliza Mohamad Judi
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245 1 0 _aAnalisis kualiti perkhidmatan institusi kewangan :
_bkajian kes di BBMB, UKM dan BIMB, BBB /
_cHairulliza binti Mohamad Judi
260 _aBangi :
_bFakulti Sains Matematik, Universiti Kebangsaan Malaysia,
_c1996
300 _axiii, 111 p. :
_bill. ;
_c30 cm.
502 _aTesis (Sarjana Sains) - Universiti Kebangsaan Malaysia, 1996
504 _ap. 98-99
650 0 _aBanks and banking
_xCustomer services
_zMalaysia
907 _a.b10080673
_b2020-09-28
_c2019-11-12
942 _c3
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914 _avtls000008489
990 _altm
991 _aFakulti Sains Matematik
998 _at
_b1999-05-08
_cm
_dx
_fmay
_gmy
_y0
_z.b10080673
999 _c10099
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