000 01178nam a2200349 a 4500
005 20250913132205.0
008 070921s1989 xxu 000 0 eng
020 _a0425114686
020 _a0425175014
_cRM54.95
020 _a9780425175019
_cRM 58.95
039 9 _a201209261558
_bzaina
_c200709270953
_djufri
_c200709211126
_ddiyana
_c200709211123
_ddiyana
_y08-18-1999
_zload
040 _dUKM
090 _aHF5415.5.L4 1989 sbr
090 _aHF5415.5
_b.L4 1989
090 _aHF5415.5
_b.L4 2000 9HUKM
100 1 _aLeBoeuf, Michael.
245 1 0 _aHow to win customers and keep them for life /
_cMichael LeBoeuf.
250 _aRev. and update for the digital age.
260 _aNew York :
_bBerkley Books,
_c2000.
300 _a190 p. ;
_c23 cm.
500 _aG. P. Putnam's Sons edition, 1988.
650 0 _aCustomer relations
650 0 _aCustomer services
907 _a.b10986285
_b2021-05-28
_c2019-11-12
942 _c01
_n0
_kHF5415.5.L4 1989 sbr
914 _avtls000102464
991 _aFakulti Ekonomi
991 _aJabatan Pemasaran
991 _aPerpustakaan HUKM
998 _ah
_a(2)t
_b1999-05-08
_cm
_da
_feng
_gxxu
_y0
_z.b10986285
999 _c100456
_d100456