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	1.	Implementing Six Sigma and lean : a practical guide to tools and techniques / Ron Basu by Basu, Ron Publication details: Oxford, United Kingdom : Elsevier/Butterworth-Heinemann, 2009 Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TS156.B377 pasca. Place hold
	2.	Step by step TQM implementation / Malaysia Productivity Corporation. by Perbadanan Produktiviti Malaysia Publication details: Petaling Jaya, Selangor : Perbadanan Produktiviti Malaysia, 2010 Other title: Step by step total quality management implementation. Online resources: Click here to access online Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (3)Call number: MK10 MPC 5 S794 2010, ... Place hold

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