Results of search for 'su:"Customer relations"'

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	1.	1,001 ways to keep customers coming back : wow ideas that make customers happy and will increase your bottom line / Donna Greiner, Theodore B. Kinni. by Greiner, Donna [author.] Kinni, Theodore B, 1956- [author.] Publisher: Petaling Jaya : Advantage Quest Publications, 1999Copyright date: ©1999 Other title: One thousand one ways to keep customers coming back. One thousand and one ways to keep customers coming back. Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.335.G73 sbr, ... Place hold
	2.	101 activities for delivering knock your socks off service / Performance Research Associates ; Ann Thomas and Jill Applegate by Thomas, Ann, 1951- Applegate, Jill Performance Research Associates Publication details: New York : American Management Association, 2009 Other title: One hundred one activities for delivering knock your socks off service Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.T477. Place hold
	3.	101 ways to really satisfy your customers / Andrew Griffiths by Griffiths, Andrew Edition: Rev. ed. Publication details: Crows Nest : Allen & Unwin, 2006 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HF5415.5.G853o 2006 9HUKM. Place hold
	4.	101 ways to really satisfy your customers / Andrew Griffiths by Griffiths, Andrew Publication details: Crows Nest NSW, Australia : Allen & Unwin, 2002 Other title: One hundred one ways to really satisfy your customers Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HF5415.5.G853o 2002 9HUKM. PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.G735. Place hold
	5.	301 great customer service ideas : from America's most innovative small companies / introduction by Harvey Mackay ; edited by Nancy Artz by Artz, Nancy Publication details: Boston, Mass. : Goldhirsh Group, 1997 Other title: Three hundred and one great customer service ideas : from America's most innovative small companies Availability: Not available: PERPUSTAKAAN TUN SERI LANANG: Checked out (1).
	6.	9 brand shaastras : nine successful brand strategies to build winning brands / Jagdeep Kapoor by Kapoor, Jagdeep, 1960- Publication details: New Delhi : Response Books, 2004 Other title: Nine brand shaastras. Online resources: Table of contents Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD69.B7K3725. Place hold
	7.	Administration as service : the public as client / Organisation for Economic Co-operation and Development by Organisation for Economic Co-operation and Development Publication details: Paris : OECD, 1987 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: OECD 3 A353. Place hold
	8.	No cover image available The adoption of customer relationship management in small and medium enterprises in Palestine / Omar Hasan Salah. by Salah, Omar Hasan [author.] Producer: ©2020 Dissertation note: Thesis (Ph.D.) - Universiti Kebangsaan Malaysia, 2020. Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: HF5415.5 .S235 2020 3. Place hold
	9.	At your service : calamities, catastrophes and other curiosities of customer service / Hal Becker. by Becker, Hal B Publication details: New York : John Wiley & Sons, 1998 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.B428. Place hold
	10.	Auditing social media : a governance and risk guide / Peter R. Scott, J. Mike Jacka by Scott, Peter R, 1964- Jacka, J. Mike Publication details: Hoboken, N.J. : Wiley, 2011 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.1265.S394. Place hold
	11.	Beyond advertising : creating value through all customer touchpoints / Yoram (Jerry) Wind, Catharine Findiesen Hays, and the Wharton Future of Advertising Innovation Network. by Wind, Yoram [author.] Hays, Catharine, 1958- [author.] Edition: Second edition. Publisher: Hoboken : Wiley, [2016] Online resources: Wiley Online Library Availability: No items available.
	12.	Beyond six sigma : profitable growth through customer value creation / Gary A. Plaster, Jerry D. Alderman by Plaster, Gary Alderman, Jerry D Publication details: Hoboken, N.J. : J. Wiley & Sons, 2006 Online resources: Table of contents only Publisher description Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.P588. Place hold
	13.	Build your customer strategy : a guide to creating profitable customer relationships / James G. Barnes by Barnes, James G Publication details: Hoboken, N.J. : John Wiley, 2006 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HF5415.5.B261b 2006 9HUKM. Place hold
	14.	Building a successful customer-service culture : a guide for library and information managers / edited by Maxine Melling and Joyce Little by Melling, Maxine Little, Joyce Publication details: London : Facet, 2002 Online resources: Table of contents Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: Z711.B927 2002. Place hold
	15.	Building stakeholders relations and corporate social responsibility / Barbara Fryzel. by Fryzel, Barbara Publication details: Houndmills : Palgrave MacMillan, 2011 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD60.F797. Place hold
	16.	Built for use : driving profitability through the user experience / Karen Donoghue by Donoghue, Karen Publication details: New York : McGraw-Hill, 2002 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.D655. Place hold
	17.	Built to love : creating products that captivate customers / Peter Boatwright & Jonathan Cagan. by Boatwright, Peter Cagan, Jonathan, 1961- Publication details: San Francisco, CA : Berrett-Koehler Publishers, 2010 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.153.B638. Place hold
	18.	Business process mapping : improving customer satisfaction / J. Mike Jacka, Paulette J. Keller by Jacka, J. Mike Keller, Paulette J Publication details: New York : Wiley, 2002 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.335.J33. Not available: PERPUSTAKAAN TUN SERI LANANG: Checked out (1). Place hold
	19.	The bussiness guide to profitable customer relations : today's techniques for success / Jacqueline Dunckel, Brian Taylor by Dunckel, Jacqueline, 1930- Taylor, Brian, 1929- Publication details: Vancouver : Self-Counsel Press, 1988 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.D85. Place hold
	20.	Buy now : creative marketing that gets customers to respond to you and your product / Rick Cesari, Ron Lynch ; with Tom Kelly. by Cesari, Rick, 1956- Lynch, Ron, 1966- Kelly, Tom, 1950 Oct. 8- Publication details: Hoboken, N.J. : Wiley, 2011 Online resources: Cover image Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.126.C437. Place hold

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