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	1.	Communication basics for human service professionals Elam Nunnally, Caryl Moy by Nunnally, Elam Moy, Caryl Series: Sage human services guides ; 56 Publication details: Newbury Park Sage Publications 1989 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HV29.7.N86. Place hold
	2.	Communimetrics : a communication theory of measurement in human service settings / John S. Lyons. by Lyons, John (John Stephen), 1944- Publication details: New York : Springer, 2009 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HV29.7.L96. Place hold

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