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	1.	No cover image available Applied communication research : a dramatistic approach / John F. Cragan, Donald C. Shields by Cragan, John F Shields, Donald C Publication details: Prospects Heights, Ill. : Waveland Press, 1981 Availability: No items available.
	2.	Understanding communication theory : the communicative forces for human action / John F. Cragan, Donald C. Shields by Cragan, John F Shields, Donald C Publication details: Boston : Allyn and Bacon, 1998 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: P90.C724. Place hold

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