Citizen Satisfaction [electronic resource] : Improving Government Performance, Efficiency, and Citizen Trust / by Forrest V. Morgeson.

By:

Morgeson, Forrest V [author.]

Contributor(s):

SpringerLink (Online service)

Publisher: New York : Palgrave Macmillan US : Imprint: Palgrave Macmillan, 2014Description: XIV, 217 p. online resourceContent type:

text

Media type:

computer

Carrier type:

online resource

ISBN:

9781137047137

Subject(s):

Additional physical formats: Printed edition:: No titleDDC classification:

500 23

Online resources:

Click here to access online

In: Springer eBooksSummary: Citizen Satisfaction investigates the topic of satisfaction with government services from a variety of perspectives, using case studies and empirical results from satisfaction studies at the federal level.

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Citizen Satisfaction investigates the topic of satisfaction with government services from a variety of perspectives, using case studies and empirical results from satisfaction studies at the federal level.

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Citizen Satisfaction [electronic resource] : Improving Government Performance, Efficiency, and Citizen Trust / by Forrest V. Morgeson.

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