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	1.	The business value of IT : managing risks, optimizing performance, and measuring results / Michael D.S. Harris, David Herron, Stasia Iwanicki by Harris, Michael D. S Herron, David (David E.) Iwanicki, Stasia Publication details: Boca Raton, FL : CRC Press, 2008 Online resources: Table of contents only Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HC79.I55H377. Place hold
	2.	Measuring the software process : a practical guide to functional measurements / David Garmus and David Herron by Garmus, David Herron, David Publication details: Englewood Cliffs, N.J. : Yourdon Press, 1996 Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: QA76.76.D47G37 3. Place hold

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