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	1.	At your service : calamities, catastrophes and other curiosities of customer service / Hal Becker. by Becker, Hal B Publication details: New York : John Wiley & Sons, 1998 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.B428. Place hold
	2.	Functional analysis of information networks : a structured approach to the data communications enviornment / Hal B. Backer by Becker, Hal B Publication details: New York : Wiley, 1973 Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TK5102.5.B35 3 [00006004148]. Place hold
	3.	No cover image available Information integrity : a structure for its definition and management / Hal B. Becker by Becker, Hal B Publication details: New York : McGraw-Hill ; 1983 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: QA76.9.M3B4[00008034209]. Place hold

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