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	1.	100 methods for total quality management / Gopal K. Kanji and Mike Asher. by Kanji, Gopal K Asher, Mike Publication details: London : SAGE Publications, 1996 Other title: One hundred methods for total quality management. Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.K36. Place hold
	2.	Achieving BS EN ISO 9000 / Peter Jackson and David Ashton by Jackson, Peter Ashton, David Series: The Sunday Times business skills series Publication details: London : Kogan Page, 1995 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.J33. Place hold
	3.	Achieving excellence in business : a practical guide to the total quality transformation process / Kenneth E. Ebel. by Ebel, Kenneth E, 1952- Series: Quality and reliability ; 27 Publication details: Milwaukee : ASQC Quality Press, 1991 Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: HD62.15.E25 1991 3. Place hold
	4.	Achieving quality improvement : a practical guide / Roland Caulcutt by Caulcutt, Roland Publication details: London : Chapman & Hall, 1995 Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TS156.C38. Place hold
	5.	Achieving quality through continual improvement / Claude W. Burrill, Johannes Ledolter by Burrill, Claude W Ledolter, Johannes Publication details: New York : John Wiley & Sons, 1999 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HD62.15.B866a 1999 9HUKM. PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.B868. Place hold
	6.	Adventures in total quality management : overcoming the obstacles to change / Patrick A. Hough by Hough, Patrick A Publication details: New Delhi : Indiana Publishing House, 2006 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.H65. Place hold
	7.	Aktiviti 5 S : sisih, susun, sapu, seragam dan sentiasa praktik / Zulkifley Mohamed. by Zulkifley Mohamed Series: Siri Pengurusan Publication details: Kuala Lumpur : Utusan Publications & Distributors, 2002 Availability: Items available for loan: PERPUSTAKAAN ALAM DAN TAMADUN MELAYU (1)Call number: TS156.6.Z84 8. PERPUSTAKAAN LINGKUNGAN KEDUA (4)Call number: TS156.6.Z84 3, ... PERPUSTAKAAN TUN SERI LANANG (1)Call number: TS156.6.Z84. Place hold
	8.	All about six sigma : the easy way to get started / Warren Brussee by Brussee, Warren Publication details: New York : McGraw-Hill, 2006 Online resources: Table of contents Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TS156.B787 3. PERPUSTAKAAN TUN SERI LANANG (1)Call number: TS156.B787. Place hold
	9.	Amalan pengurusan dan budaya kualiti institusi pengajian tinggi di Malaysia / disunting oleh Md. Zhahir Kechot, Imran Ho Abdullah. by Md. Zhahir Kechot [editor.] Imran Ho Abdullah [editor.] Universiti Kebangsaan Malaysia. Pusat Pembangunan Akademik Series: Siri Penerbitan Buku PPAPublisher: Bangi : Pusat Pembangunan Akademik, Universiti Kebangsaan Malaysia, 2006 Online resources: Click here to access online Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: LB2331.65.M4A482 2006 9HUKM. PERPUSTAKAAN TUN SERI LANANG (8)Call number: MK11 UKM PPA 7 A423, ... Place hold
	10.	Applying lean six sigma in health care : a practical guide to performance improvement / Thomas K. Ross. by Ross, Thomas K [author.] Publisher: Burlington : Jones & Bartlett Learning, 2021Copyright date: ©2021 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: WX153.R823a 2021 9HUKM. Place hold
	11.	Applying TQM to product design and development / Marvin A. Moss. by Moss, Marvin A, 1923- Series: Quality and reliability ; 46 Publication details: New York : Marcel Dekker, 1996 Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TS171.4.M72 1996 3. Place hold
	12.	The ASQ ISO 9000:2000 handbook / Charles A. Cianfrani, Joseph J. Tsiakals, and John E. (Jack) West, editors. by Cianfrani, Charles A Tsiakals, Joseph J West, Jack, 1944- Publication details: Milwaukee, Wisc. : ASQ Quality Press, 2002 Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (2)Call number: TS156.A84 3, ... Place hold
	13.	Bacaan terpilih tentang total quality management / Soewarso Hardjosoedarmo by Hardjosoedarmo, Soewarso Edition: Edisi ke 2 Publication details: Yogjakarta : Penerbit ANDI, 1999 Other title: Total quality management Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.H368 1999. Place hold
	14.	The Baldrige workbook for healthcare / Donald C. Fisher, Bryan P. Simmons. by Fisher, Donald C Simmons, Bryan P Publication details: New York, NY : Quality Resources , 1996 Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: W84.F533b 1996 9. Place hold
	15.	No cover image available Bengkel pemantapan jabatan pendaftar ke-2 , 7-9 Mei 2004, Guoman Port Dickson Resort, Negeri Sembilan Darul Khusus by Universiti Kebangsaan Malaysia Publication details: Port Dickson, Negeri Sembilan : Jabatan Pendaftar, Universiti Kebangsaan Malaysia, 2004 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: C0013.SMY 42. Place hold
	16.	No cover image available Bengkel pemantapan ke arah pelaksanaan ISO 9001 : 2000 : KMK Perpustakaan UKM, 29-30 Januari 2003 di Cyberview Lodge Resort, Cyberjaya by Perpustakaan Universiti Kebangsaan Malaysia Publication details: Bangi, Selangor : Perpustakaan Tun Seri Lanang, 2003 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: MK11 UKM PUKM 14.2 B457. Place hold
	17.	Beyond six sigma : profitable growth through customer value creation / Gary A. Plaster, Jerry D. Alderman by Plaster, Gary Alderman, Jerry D Publication details: Hoboken, N.J. : J. Wiley & Sons, 2006 Online resources: Table of contents only Publisher description Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.P588. Place hold
	18.	Beyond total quality management : toward the emerging paradigm / Greg Bounds ... [et al.] by Bounds, Greg Publication details: New York : McGraw-Hill, 1993 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.B49. Place hold
	19.	Beyond TQM / Robert Louis Flood by Flood, Robert L Publication details: Chichester : John Wiley & Sons, 1993 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.F58. Place hold
	20.	Building your organization's TQM system : the unified total quality model / Clarence Burns by Burns, Clarence, 1944- Publication details: Milwaukee : ASQC Quality Press, 1997 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.B865. Place hold

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