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	1.	ISO 9001:2000 for small businesses : implementing process-approach quality management / Arpad Gaal by Gaal, Arpad Publication details: Boca Raton : St. Lucie Press, 2001 Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TS156.G28. Place hold
	2.	ISO 9001:2000 for small businesses [electronic resource] : implementing process-approach quality management / Arpad Gaal by Gaal, Arpad Publication details: Boca Raton : St. Lucie Press, c2001 Online resources: Click here to access online CRCnetBASE Click here for the electronic version Availability: No items available.

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