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	1.	Consumers and services / Mark Gabbott and Gillian Hogg by Gabbott, Mark Hogg, Gillian Publication details: Chichester : John Wiley & Sons, 1998 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.G327. Place hold
	2.	Introduction to marketing : a value exchange approach / Mark Gabbott, editor by Gabbott, Mark Publication details: Frenchs Forest : Pearson, 2004 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.I597. Place hold
	3.	Services marketing management : a strategic perspective/ Hans Kasper, Piet van Helsdingen, Mark Gabbott by Kasper, Hans Helsdingen, Piet van Gabbott, Mark Edition: 2d ed. Publication details: Chichester, West Sussex, England : John Wiley & Sons, 2006 Availability: Not available: PERPUSTAKAAN TUN SERI LANANG: Checked out (1).

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