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	1.	The five pillars of TQM : how to make total quality management work for you / by Bill Creech by Creech, Bill, 1927- Publication details: New York : Truman Talley Books/Dutton, 1994 Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: HD62.15.C74 1994 9. Place hold
	2.	Managing for the future : the 1990s and beyond / Peter F. Drucker ; presented by Fortune by Drucker, Peter F., (Peter Ferdinand), 1909-2005 Publication details: New York : Truman Talley Books/Dutton, 1992 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD31.D7733. Place hold

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