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	1.	No cover image available Energising and empowering quality strategies toward the customer-driven organisations [electronic resource] : Conference on Customer-Focused Culture / organized by Perpustakaan Sultanah Zanariah Universiti Teknologi Malaysia by Conference on Customer-Focused Culture (2008 June, 9-11 : Johor Bahru) Universiti Teknologi Malaysia. Perpustakaan Sultanah Zanariah Publication details: Johor Bahru : Perpustakaan Sultanah Zanariah, Universiti Teknologi Malaysia, 2008 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: cd-rom sem HF5415.5.C66 2008. Place hold
	2.	No cover image available Harnessing information skills for competitive edge : PPM/PSZ Conference on Knowledge Management In the Digital World, 22-24 October 2001, Puteri Pan Pacific Hotel, Johor Bahru, Malaysia / jointly organized by Perpustakaan Sultanah Zanariah and Persatuan Pustakawan Malaysia by PPM/PSZ Conference on Knowledge Management in the Digital World (2001 : Johor Bahru) Persatuan Pustakawan Malaysia Universiti Teknologi Malaysia. Perpustakaan Sultanah Zanariah Publication details: Johor Bahru : Perpustakaan Sultanah Zanariah, 2001 Other title: PPM/PSZ Conference on Knowledge Management in the Digital World, 22-24 October 2001, Puteri Pan Pacific Hotel, Johor Bahru, Malaysia Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: ZA4080.P477 2001. Place hold
	3.	No cover image available Memori korporat UTM [computer file] : meniti cabaran ke arah kejayaan / Universiti Teknologi Malaysia Publication details: Johor : Perpustakaan Sultanah Zanariah, Universiti Teknologi Malaysia, 2003 Other title: Meniti cabaran ke arah kejayaan Rosna Taib : Ketua Pustakawan Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: cd-rom Z665.2.M46. Place hold

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