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	1.	No cover image available Jawatankuasa aduan dan maklumbalas pelanggan : ke arah persijilan ISO 9001 : 2000 by Universiti Kebangsaan Malaysia Publication details: Bangi : PP&P UKM Bangi, 2004 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: C0011.SMY 42. Place hold
	2.	No cover image available Panduan ringkas : dokumentasi by Universiti Kebangsaan Malaysia Publication details: Bangi : PP&P UKM Bangi, 2004 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: C0006.D6SMY 42. Place hold
	3.	No cover image available Panduan ringkas : ke arah persijilan ISO 9001:2000 by Universiti Kebangsaan Malaysia Publication details: Bangi : PP&P UKM Bangi, 2004 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: C0006.SMY 42. Place hold
	4.	No cover image available Panduan ringkas : audit kualiti dalaman by Universiti Kebangsaan Malaysia Publication details: Bangi : PP&P UKM Bangi, 2004 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: C0006.A9SMY 42. Place hold

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