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	121.	The wow factor : the 33 things your must (and must not) do to guarantee your edge in today's business world / Frances Cole Jones. by Jones, Frances Cole Publication details: New York : The Ballantine Books Trade, 2010 Availability: No items available.
	122.	You have been here before : a psychologist looks at past lives / Edith Fiore. by Fiore, Edith [author.] Publisher: New York : Ballantine Books, 1979, c1978 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: RC489.R43F565. Place hold
	123.	You just don't understand : women and men in conversation / Deborah Tannen. by Tannen, Deborah Publication details: New York : Ballantine, [1991], c1990 Other title: Women and men in conversation. Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HQ734.T34. Place hold