Willingham, Ron. <br/><br/>
Hey, I'm the customer :  tips for providing superior customer service / 
Ron Willingham. 
 - Englewood Cliffs, N.J. :  Prentice-Hall,  1992. 
 - xv, 200 p. ;  21 cm. 
<br/><br/> Title on the front page: Hey, I'm the customer : front line tips for providing superior customer service.  Sudut Bacaan Ringan 
<br/><br/><label>ISBN: </label>013388158X  RM25.96  Hadiah 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services.<br/>Customer relations.