Bearden, William O., 1954- Handbook of marketing scales : multi-item measures for marketing and consumer behavior research / William O. Bearden, Richard G. Netemeyer, Mary F. Mobley. - Newbury Park : SAGE Publications, 1993. - 352 p. ; 29 cm. ISBN: 0803951558 LCCN: 92-45241 Subjects--Topical Terms: Marketing research.Consumer behavior--Research.