TY  - BOOK
AU  - Munter, Mary.
TI  - Guide to managerial communication: effective business writing and speaking 
SN  - 0132564475
PY  - 1997///
CY  - Upper Saddle River, N. J.
PB  - Prentice-Hall
KW  - Business communication
KW  - Communication in management
N1  - p. 191-194
ER  -