Foundations of TQM :  a readings book / 
(edited by) Joseph G. Van Matre 
 - Fort Worth, TX. :  Dryden Press,  1995 
 - 448 p. :  ill. ;  24 cm. 
<br/><br/>includes index 
<br/><br/><label>ISBN: </label>0534510868  RM40.64 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management