TY  - BOOK
AU  - Eisenberger,Kenneth
TI  - The expert consumer: a complete handbook / Kenneth Eisenberger ; illustrations by Joseph La Jeunesse
SN  - 0132954028
PY  - 1977///
CY  - Englewood Cliffs, N.J.
PB  - Prentice-Hall
KW  - Consumer complaints
KW  - United States
KW  - Handbooks, manuals, etc
KW  - Customer relations
KW  - Consumer protection
N1  - Includes index; Bibliography: p. 387-390
ER  -