TY - BOOK AU - Ainger,Andrew AU - Kaura,Rukesh,1971- AU - Ennals,J.R.(John Richard) TI - Executive guide to business success through human-centred systems PY - 1995/// CY - Berlin PB - Springer-Verlag KW - Work groups KW - data processing KW - Human-computer interaction KW - Reengineering (Management) KW - Total quality management N1 - Includes bibliographical references (p. 167-171) and index ER -