TY - BOOK AU - Gayeski,Diane M. TI - Managing learning and communication systems as business assets SN - 0130462616 PY - 2005/// CY - Upper Saddle River, N.J. PB - Pearson/Prentice Hall KW - Organizational learning KW - Management KW - Performance KW - Communication in organizations KW - Intellectual capital KW - Communication in management KW - Knowledge management KW - Customer relations N1 - Includes bibliographical references and index ER -