Patient satisfaction and change in medical care provider : a longitudinal study - Marguis, M. Susan; Davies, Allyson Rose, 1947-; Ware, John E.; United States. Department of Health and Human Services; Rand Corporation (California : Rand Corporation, 1982)
Includes bibliographical references (p.19-20)
Keywords: Patient satisfaction -- Longitudinal studies; Medical care -- Longitudinal studies; Health maintenance organizations