Influencer :  the new science of leading change / 
by Joseph Grenny ... [et al.]. 
 - Rev. and updated ed. 
 - New York :  McGraw-Hill,  2013. 
 - xi, 318 p. ;  23 cm. 
<br/><br/><label>ISBN: </label>9780071808866 (pbk.)  RM64.03 0071808868 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Influence (Psychology)<br/>Interpersonal relations.