TY - BOOK AU - Hogan,Kevin TI - Invisible influence: the power to persuade anyone, anytime, anywhere SN - 9781118602256 (hbk.) PY - 2013/// CY - Hoboken, New Jersey PB - John Wiley & Sons KW - Persuasion (Psychology) KW - Influence (Psychology) KW - Interpersonal communication N1 - Includes bibliographical references (pages 198-203) and index ER -