Solis, Brian. <br/><br/>
What's the future of business? :  changing the way businesses create experiences / 
Brian Solis. 
 - Hoboken, N.J. :  Wiley,  2013. 
 - 218 p. :  col. ill. ;  21 cm. 
<br/><br/>Includes bibliographical references (p. 215-218). 
<br/><br/><label>ISBN: </label>9781118456538 (hbk.)  RM79.18 111845653X (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.<br/>Customer services.<br/>Social media.<br/>Consumers.