Development administration circulars 1991 & 1992 / 
issued by Tan Sri Dato' Seri Ahmad Sarji bin Abdul Hamid 
 - Kuala Lumpur :  Jabatan Perdana Menteri,  1993 
 - 1 v. (various pagings) :  ill. ;  25 cm. 
<br/><br/> 'Towards a quality, productive and accountable civil service in Malaysia' 
<br/><br/> Guidelines for the improvement of the quality of services rendered through the telephone -  Guidelines on the management of meetings and government committees -  Public service innovation awards -  Guidelines on strategies for quality improvement in the public service -  Guidelines on the integrated scheduling system (SIAP) -  Guidelines on productivity improvement in the public service -  Guidelines on quality control circles (QCC) in the public service -  Guidelines on the manual of work procedures and desk file -  Guidelines on the implementation of the Malaysia incorporated policy -  Guidelines for the improvement of the quality of counter services  no.1.  no.2.  no.3.  no.4.  no.5.  no.6.  no.7.  no.8.  no.9.  no.10. 
<br/><br/><label>ISBN: </label> Hadiah 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Civil service--Malaysia<br/>Public administration--Malaysia