Self-service in the Internet age  expectations and experiences /  [electronic resource] : 
edited by Fay Sudweeks, Celia Romm Livermore, David Oliver. 
 - London :  Springer-Verlag London,  2009. 
 - xii, 277 pages :  illustrations, digital. 
 - Computer supported cooperative work,  800  1431-1496 ; .
<br/><br/><label>ISBN: </label>9781848002074 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Internet--Social aspects.<br/>Internet--Economic aspects.<br/>Service industries--Data processing.<br/>Internet service providers.<br/>Information Systems Applications (incl.Internet)<br/>Computers and Society.
<br/><br/><label>Dewey Class. No.: </label>303.4833