Frauendorf, Janine. <br/><br/>
Customer Processes in Business-to-Business Service Transactions  [electronic resource] / 
by Janine Frauendorf. 
 - Wiesbaden :  Deutscher Universitats-Verlag  2006. 
 - 300 p. :  ill., digital ;  23 cm. 
<br/><br/><label>ISBN: </label>9783835094475 (electronic bk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Economics/Management Science.<br/>Marketing.
<br/><br/><label>Dewey Class. No.: </label>330