TY - BOOK AU - Purtilo,Ruth B. AU - Haddad,Amy Marie TI - Health professional and patient interaction SN - 9781416022442 (pbk. : alk. paper) PY - 2007/// CY - St. Louis, Mo. PB - Saunders KW - Professionel - Patient Relations N1 - Includes bibliographical references and index ER -