The ChatGPT revolution : how conversational AI is transforming customer service and business operations / edited by Abhishek Behl [and three others]. - xxxvi, 255 pages : illustrations ; 24 cm.

9781835498538 RM471.90 (PTSL)


ChatGPT.


Artificial intelligence.
Chatbots.
Business--Data processing.
Artificial intelligence--Industrial applications.
Customer services--Automation.
Artificial intelligence--Moral and ethical aspects.