Morgan, Blake,  <br/><br/>
The customer of the future :   10 guiding principles for winning tomorrow's business / 
Blake Morgan. 
 - x, 212 pages ;  23 cm. 
<br/><br/><label>ISBN: </label>9780310172598  RM197.13 (PTSL) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management.