TY  - BOOK
AU  - Ulmer,Robert R.
AU  - Sellnow,Timothy L.
AU  - Seeger,Matthew W.
TI  - Effective crisis communication: moving from crisis to opportunity 
SN  - 9781071852392
PY  - 2023///
CY  - Thousand Oaks, California
PB  - SAGE Publications, Inc., 
KW  - Crisis Management.
KW  - Emergency Management.
KW  - Communication in management.
KW  - Communication in organizations
N1  - Previous edition: 2019; Includes bibliographical references and index; Buku Bacaaan Asas Fakulti
ER  -