Ulmer,Robert R. ,  1969-  <br/><br/>
Effective crisis communication :  moving from crisis to opportunity / 
Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger. 
 - Fifth edition. 
 - xv, 248 pages :  illustrations ;   23 cm. 
<br/><br/> Previous edition: 2019. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>
<br/><br/><label>ISBN: </label>9781071852392  RM448.90 (PTSL) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis Management. <br/>Emergency Management. <br/>Communication in management. <br/>Communication in organizations.