TY - BOOK AU - Toussaint,John AU - Barnas,Kim AU - Adams,Emily TI - Becoming the change: leadership behavior strategies for continuous improvement in healthcare SN - 9781260461688 PY - 2021/// CY - New York PB - McGraw-Hill KW - Health services administration KW - Organizational change KW - Leadership N1 - Includes bibliographical references (pages 239-240) and index; Introduction: The Current State of Healthcare -- Chapter 1: What Change Looks Like -- Chapter 2: Governing the Change -- Chapter 3: Change and the Chief Executive -- Chapter 4: Coaching -- Chapter 5: Frontline Leaders -- Chapter 6: Becoming Partners -- Chapter 7: Start Here: The Assessment -- Chapter 8: Futures -- Chapter 9: Your Radar Chart -- Chapter 10: The X Matrix for Strategy ER -