TY  - BOOK
AU  - Marshall,Grant N.
AU  - Hays,Ron D.
ED  - Research and Development Corporation, 
TI  - The patient satisfaction questionnaire short-form (psq-18)
T2  - The Rand paper series
PY  - 1994///
CY  - Santa Monica, California
PB  - Rand Corporation
KW  - Medical Audit
KW  - Medical care Evaluation
KW  - Patient Satisfaction
KW  - Patient Satisfaction Questionnaire
N1  - Includes bibliographical references: pages 15-17
ER  -