TY - BOOK ED - Institut Piawaian dan Penyelidikan Perindustrian Malaysia, ED - SIRIM Berhad, TI - Social accountability: requirements T2 - SIRIM standard PY - 2021/// CY - Petaling Jaya, Selangor PB - SIRIM STS Sdn. Bhd. KW - Social responsibility of business KW - Standards KW - Consumer satisfaction KW - Organizational effectiveness KW - Measurement N1 - Includes bibliographical references ER -