Murphy, Kevin J. <br/><br/>
Effective listening :  how to profit by tuning into ideas and suggestions of others / 
Kevin J. Murphy 
 - Kuala Lumpur :  Golden Books Centre,  1994 
 - 208 p. ;  22 cm. 
<br/><br/><label>ISBN: </label>9837201363  RM15.75 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in management<br/>Listening