Siti Hawa Mohd, <br/><br/>
Customer service reinvented:  language of the soul / 
Datin Wira Dr. Hjh. Siti Hawa Mohd. 
 - 162 pages :  illustrations ;  22 cm. 
<br/><br/>Includes bibliographical references:(page 156-162). 
<br/><br/><label>ISBN: </label>9789671869901  Hadiah 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management.<br/>Relationship marketing.