TY  - BOOK
AU  - Hoffman,Edwin Marianus
AU  - Verdooren,Arjan
TI  - Diversity competence: cultures don't meet, people do 
SN  - 9781789242409
PY  - 2019///]
CY  - Wallingford, Boston
PB  - CABI
KW  - Cultural pluralism
KW  - Intercultural communication
KW  - Interpersonal communication
N1  - Includes bibliographical references (pages 326-343) and index; Introduction: Intercultural communication in a globalized world -- Culture: everywhere and nowhere -- From intercultural competence to diversity competence -- Critical diversity issues: power and ethics -- Diversity-sensitive communication and the TOPOI model -- The TOPOI area Tongue: verbal and non-verbal language -- The TOPOI area Order: views and logic -- The TOPOI area Persons: identity and relationship -- The TOPOI area Organization -- The TOPOI area Intentions: motives -- TOPOI interventions -- Applications of the TOPOI model
ER  -