TY  - BOOK
AU  - Becerra-Fernandez,Irma
AU  - Sabherwal,Rajiv
TI  - Knowledge management: systems and processes 
SN  - 9780765639158
PY  - 2015///]
CY  - New York
PB  - Routledge
KW  - Knowledge management
KW  - Information technology
N1  - Includes bibliographical references and index
ER  -