Becerra-Fernandez, Irma,  1960- , <br/><br/>
Knowledge management :  systems and processes / 
by Irma Becerra-Fernandez and Rajiv Sabherwal. 
 - Second edition. 
 - xii, 368 pages :  illustrations ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780765639158 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Knowledge management.<br/>Information technology.