Hartini Ahmad, <br/><br/>
Customer satisfaction :  experiences in healthcare sector / 
Hartini Ahmad and Mahmoud Allan. 
 - xi, 96 pages :  illustrations ;  23 cm. 
<br/><br/>Includes bibliographical references (page : 89-90) and index. 
<br/><br/><label>ISBN: </label>9789670474649  RM30.40 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer satisfaction.<br/>Customer services.