91 mistakes smart salespeople make : how to turn any mistake into a successful sale - Connor, Tim, 1942-; Connor, Tim, 1942- (Naperville, Ill. : Sourcebooks, 2006)
Attitude mistakes -- Prospecting mistakes -- Sales presentation mistakes -- Handling objections and closing mistakes -- Time and territory management mistakes -- Record-keeping mistakes -- After-sales service mistakes -- Sales quiz answers -- Personal skill and attitude assessment -- Summary -- Afterword: Are salespeople becoming obsolete?
Rev. ed. of: You call THAT selling : 91 dumb things salespeople do to sabotage their success.
Includes index.
Keywords: Selling