TY - BOOK AU - Polansky,Barry TI - The complete dentist: positive leadership and communication skills for success SN - 9781119250807 (pbk.) PY - 2018/// CY - Hoboken, NJ PB - Wiley KW - Dentists KW - psychology KW - Leadership KW - Communication KW - Interpersonal relations N1 - Includes bibliographical references and index; The many faces of dentistry - a fragmented field -- Not the golden age of dentistry -- Dentistry today -- The ultimate losers in the end -- The fundamental value of leadership -- Positive psychology and leadership -- Passion is the by-product of mastery - A new curriculum -- A new beginning - a new curriculum -- What Adam Smith knew -- The foundation of ethos - Self-awareness and ownership -- The virtues of emotional intelligence -- Grit optimism and resilience -- The TAO of dentistry and a culture of trust -- Your focus - Your success -- The charismatic dental leader -- Contact - the first four minutes -- Conversation with an elephant -- The practical wisdom of systems and processes -- The key systems and skills -- Manage your energy, not your time -- Master of the intangibles - it takes a team ER -